Coins

Hi Jason, thank you for taking the time to share your thoughts, and especially for being a longtime customer. We genuinely appreciate the support you've shown our small business over the years, and we're sorry that this particular change isn't to your liking.

We completely understand that you preferred the original front-only layout. Design is subjective, and you're certainly entitled to prefer the larger graphic on the front. In fact, that's exactly why we wanted to hear from our customers before making the change. We conducted a poll of our customers, and roughly 80% preferred the front-and-back format, so we made the decision to move most of our designs in that direction.

We do want to clarify one thing for anyone considering one of these shirts. The current front-and-back layout, including the placement and size of the graphics, is shown clearly in the product mockups on our website before an order is placed. The shirt you received matches those product images and was printed to our normal quality standards here in the USA by our small, family-run business.

We certainly understand that the new format isn't going to be everyone's preference, and that's okay. We don't expect every design decision we make to appeal to every customer. We do, however, want to be as transparent as possible about what we're selling so customers can make an informed decision before purchasing.

We truly appreciate your past support, Jason, and we're sorry this particular design change means this one won't be a favorite. We hope we'll have the opportunity to make something you love again in the future.

Hi Jason, thank you for taking the time to share your thoughts, and especially for being a longtime customer. We genuinely appreciate the support you've shown our small business over the years, and we're sorry that this particular change isn't to your liking.

We completely understand that you preferred the original front-only layout. Design is subjective, and you're certainly entitled to prefer the larger graphic on the front. In fact, that's exactly why we wanted to hear from our customers before making the change. We conducted a poll of our customers, and roughly 80% preferred the front-and-back format, so we made the decision to move most of our designs in that direction.

We do want to clarify one thing for anyone considering one of these shirts. The current front-and-back layout, including the placement and size of the graphics, is shown clearly in the product mockups on our website before an order is placed. The shirt you received matches those product images and was printed to our normal quality standards here in the USA by our small, family-run business.

We certainly understand that the new format isn't going to be everyone's preference, and that's okay. We don't expect every design decision we make to appeal to every customer. We do, however, want to be as transparent as possible about what we're selling so customers can make an informed decision before purchasing.

We truly appreciate your past support, Jason, and we're sorry this particular design change means this one won't be a favorite. We hope we'll have the opportunity to make something you love again in the future.